Delivery Information

UK DELIVERY DETAILS

All orders are dispatched within 24 hours, to arrive with UK customers within 3 working days, but please allow up to 5 working days for the standard delivery service. Once your order has been despatched you will be emailed to confirm as much, along with a consignment number which may be used to track the delivery status of your parcel online, should you so wish.

Our nominated courier:

We wanted a delivery company that reflected our own values and beliefs in terms of quality and service. That’s why most of our deliveries are serviced by DPD – awarded best delivery company in the UK by "Which?".

Thanks to their industry-leading Predict service, they provide you with a one hour delivery slot by SMS (when a mobile phone number has been confirmed with your order details) as well as by email, so you don't have to wait in all day.

Please visit www.dpd.co.uk to track your order.

Other couriers:

We UPS for overseas deliveries and Parcel Force on occasion. Unfortunately, these couriers do not announce deliveries so you will need to use the consignment number provided to track the delivery status of your order online.

Please visit https://www.ups.com/WebTracking/track?loc=en_GB to track your UPS order and https://www.parcelforce.com/track-trace for Parcel Force accordingly.

All dates quoted for delivery are estimated delivery dates only and may be subject to change. We can accept no liability for any loss or damage (whether direct or indirect) for delivery at any time other than the estimated date for delivery. With regard to the 2-3 day delivery option, all orders received before 10am will be dispatched the same day for delivery the following day. Those orders received after 10am will be dispatched the following day.